I live in ATL and have flown Airtran a few times; however, I much prefer Delta which is without question one of the top two best airlines in the country with Continental being another.
The great thing about Airtran is they have some of the best luggage handlers in the country. There stats for lost luggage per 1,000 customers is something like 30/1,000 which is really good. Their on time performance is pretty good as well. Every month they are always right behind Delta which is usually ranked 7 or 8 out of 30 airlines. The customer support on the phone or in personal is not too friendly. You just have to hope you get lucky in finding a good agent; however, their flight attendants are reasonable. I hate the jets and seating configurations of Airtran. They operate 737's and 717's which are always crowded and for some reason the leg room seems worse than most economy flights. Maybe this is because the planes are small.
They usually have good deals; however, if you鈥檙e flying round trip their fares can be the same as Delta or any other carrier in which I would choose the other carrier. However, they are great with one way fares. Keep in mind that Airtran always has their best deals for travel on Tuesday, Thursday, and Saturday because these are the least traveled days of the week. Sometimes they have early bird specials (first flight of the day) which are really great. I flew from ATL to Chicago for only $29 dollars one way. I did have to leave at 5:45a which was a pain but it was worth it for the price. So the deals are usually pretty good.
If you are flying out or into ATL it is always crowed because they have not expanded their check in and baggage claim area (don鈥檛 know why).
Their snacks are decent and the jets are pretty clean, however, their seats are not the most comfortable. It is not a bad airline yet you do have to pay up to $15 dollars for the seat of your choice which is really bad since I do not have to pay for any other airline.
If you are flying from one of their focus cities besides ATL such as Boston, Chicago (Midway), Orlando, Baltimore, Ft. Lauderdale, or Tampa, I would fly Jetblue or Southwest instead.
If the price is the same for a larger carrier such as Delta, Continental, or United take them instead.
Overall for the deals you potentially can get you should not be too disappointed.
Hope this helpsAirtrans airlines?
AirTran flies from their hub in Atlanta, GA (ATL). Focus cities/smaller hubs also include Orlando, FL (MCO), Chicao-Midway (MDW), and others around the US. They feature Boeing 717 and 737 aircrafts that include a 2x2 Business Class section, in-flight beverages, XM radio, and more. Frontier and AirTran recently joined their network and frequent flyer program.
Check out their website at airtran.com
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I agree with the above. Very rude, especially in Atlanta. You get what you pay for.Airtrans airlines?
And are notoriously rude and lose my luggage everytime I fly them. I wish I could say I was exaggerating. They've lost my bags the last five times in a row.
Yea what about them? They are a Orlando Based airline with a major hub in Atlanta. They are the offcial state airline of Florida and have a very young fleet of Boeing 717s and 737s airplanes and fly all over the US.
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